Privacy policy

Velmora.nl respects your privacy. We fully comply with the Dutch Personal Data Protection Act and the Telecommunications Act. In this Privacy Policy you can read what kind of personal data we collect and how we store, protect and use your personal data. You can also read for which purposes we will use your personal data and with whom your data is shared.

What does this Privacy Policy apply to?

This Privacy Policy applies to your use of the "Website" www.velmora.nl and the mobile application "Apps" offered under the name www.bella-fit.nl and all products and services that we offer you via our Websites and/or Apps.

Personal data

In this Privacy Policy your "personal data" means information or pieces of information by which you could be identified as a person.

Your consent

www.bella-fit.nl will not collect, use or disclose your personal data without your prior consent. That is why we ask you to agree to this Privacy Policy before you can use our Websites or Apps.

Which personal data do we process?

Your personal data can be collected in various ways, for example when you visit our Websites, register on our Websites, place an order, subscribe to the newsletter, fill in a form, contact us or use our services.

We also process your IP address, the history of your transactions, payment details, browser language and - if you have given us permission - your geolocation.

In addition, we may also process non-personal data when you interact with our websites. This data may include your browser name, the type of computer and technical information about your means of connecting to our websites (such as the operating system and the internet service providers used).

How do we use your personal data?

We use and process the personal data you have provided to us for the purposes described below.

♣ We use your email address to send you information and updates about your order. We may also send you information about topics that may be of interest to you. You can unsubscribe from these services at any time.

♣ We use the data about your browser language, your IP address and geolocation to address you in a language you speak and to show you content relating to the country in which you live.

♣ In the event of fraud we will share your personal data with the victim to enable that person to file a report with the police. We will not share more data than is necessary for the report, and we will notify you in advance when we are going to share your data for this purpose.

With whom do we share your personal data?

www.bella-fit.nl does not sell, trade or rent personal data to third parties.

External service providers

In order to provide our services, there is data that we have to share with other service providers.

For payments via our websites we use third-party services, such as payment gateways and other payment transaction processors. These third parties are contractually obliged not to use this data for purposes other than executing the payment.

Generic aggregated (non-personal) data

We may share generic aggregated data with our business partners, trusted partners and advertisers. In that case the data is fully anonymised.

How do we protect your personal data?

We protect your personal data against unauthorised or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data is only accessible via a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We use appropriate practices for collecting, storing and processing data.

Cookies

We may use cookies to improve your experience when you use our websites. A cookie is a small text file containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our websites again, the cookie enables our websites to recognise your browser or device. You can change your cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some website functions or services of our websites may not work properly without cookies.

We use the following types of cookies on our websites:

Technical cookies: these are cookies that are essential for the operation of our Websites; they enable you to navigate our Websites and use our features.

Analytical/statistical cookies: we use these cookies to keep track of visitor statistics. We use these statistics to continuously improve the websites and mailings and thus offer you relevant content. These cookies also enable us to recognise and count the number of visitors and to see how visitors navigate when they use our websites. This helps us to improve user navigation and to ensure that users find what they need more easily.

Tracking cookies: these cookies monitor click behaviour and browsing behaviour. By means of these cookies we can see whether and when you view your profile and whether you click through to our websites.

Third-party websites

You may find advertisements or other content on our websites that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We have no control over the content or links that appear on these websites and are not responsible for the practices of websites linked to or from our websites. In addition, these websites or services, including their content and links, may change continuously. These websites and services may have their own privacy policy and customer service. Browsing and interaction on other websites, including websites linked to our websites, are subject to the terms and policies of that website.

Changes to this privacy policy

We may amend our Privacy Policy from time to time. When we change this Privacy Policy in a significant way, we will post a notice on our Websites together with the updated Privacy Policy. We may also notify you via your email address and ask you to accept the updated Privacy Policy before you can continue to use our Apps and Websites.

You have the right to tell us if you:

♣ do not wish to be contacted by us in the future;

♣ would like a copy of the personal information we have processed about you;

♣ would like us to correct, update or delete your personal data in our records;

♣ would like to report any misuse of your personal data.

If you have questions, comments or concerns about the way we handle your personal data, please contact us.

Please note that you can also view, edit or delete your personal data by logging in to your personal account.