Track your order

Where is my order?

As soon as your order has shipped, you'll receive an email from us with a track & trace code. Use that code to follow your parcel step by step.

How it works

1. Look in your inbox for the shipping confirmation from Velmora.
2. Click the track & trace link in that email.
3. No scans yet? Give the carrier 24 hours — the code only becomes active once the parcel has been scanned at the sorting centre.

Didn't receive an email?

Check your spam folder. If it isn't there either, email info@velmora.nl with your order number and we'll resend your track & trace.